Case Studies

CybSafe: analyst relations and the Forrester Wave | Resonance PR

Written by William Day | Jan 31, 2025, 12:01:17 PM
3
Forrester Wave evaluations naming CybSafe a Leader, in 2020, 2022 and 2024
2
Forrester categories: security awareness and training, and human risk management
1 of 2
Leaders named in the 2024 Human Risk Management Solutions Wave

The brief

CybSafe is a human risk management platform. It uses behavioural and data science to help organisations reduce avoidable security incidents by improving the security decisions people make.

For a company that sells to CISOs, a strong place in analyst evaluations such as the Forrester Wave supports its positioning, its reputation and its demand generation. The challenge was to bring the analysts who mattered most into CybSafe's vision, and to make its distinct approach stand out in a competitive market.

The approach

Resonance identified the Forrester analysts most important to CybSafe's success. The team designed an engagement programme around those analysts' priorities and evaluation criteria, built to create a deeper, two-way relationship rather than a round of briefings.

The programme made sure CybSafe's capabilities were explained clearly and persuasively, in terms that matched how the analysts would assess them.

The results

  1. Q1 2020Named a Leader in The Forrester Wave: Security Awareness And Training Solutions
  2. Q1 2022Named a Leader again in The Forrester Wave: Security Awareness And Training Solutions
  3. Q3 2024Named one of two Leaders in The Forrester Wave: Human Risk Management Solutions

Resonance's PR and campaign work for CybSafe is a separate story. Read how the BEHAVE campaign influenced 16 deals.