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Why Now

Resonance is at an inflection point. We're growing the client portfolio, expanding the Agentcy platform, and building a team that operates at the frontier of what modern PR looks like in practice.

This is a new-generation Account Manager role. A job with its eye on the future – not with its head in the sand on the winds of change blowing through the economy. Expect a varied role that is not just earned media and client calls - though you'll do both, and do them with excellence.

This person will run accounts using Agentcy, our fully integrated PR-Ops platform that covers media intelligence, AI visibility, competitive authority, social influence monitoring, and narrative strategy.

You'll be one of the most operationally complete PR practitioners in the industry, with experience across strategy, storytelling and your fingers in all the channels.

Most Account Manager roles look the same. You manage a handful of clients, you pitch journalists, you write press releases, you report back at the end of the month. You're good at it. But you've started to wonder if there's more.

There is.

We're Resonance - a B2B PR and communications consultancy working with tech brands. Alongside the consultancy, we've built Agentcy, because we believe PR is more than press clippings. We believe PR is a strategic function that supports businesses in their goals. We also believe that execution matters – the right execution. To do both well, the industry needed better infrastructure.

What you'll get here that you won't get elsewhere.

  • A client portfolio where the work actually matters: from global tech consultancies to cutting-edge startups, VCs backing Europe’s next tech leaders and firms helping businesses track risk and impact in a more uncertain world.
  • Trust and autonomy to chart your account’s success – backed by a leadership team with decades of experience in-house and agency.
  • In-depth commitment to your professional development – bringing together personal PDP goals, company lunch & learns, and budget for external training.
  • A clear path to Account Director for the right person.
  • A groundbreaking platform that helps you raise the game in what you can deliver for clients.

If you're 3–5 years into your PR career, you're good at what you do, and you're ready to work somewhere that takes the craft seriously - we'd like to hear from you.

To apply or find out more, contact: hello@resonancecrowd.com

 

What You'll Actually Do

Strategy & Client Leadership

    • Own the strategic direction across 4-5 client accounts, this is more than an execution role - you'll feed into the strategy with the right data and signals
    • Develop integrated PR strategies that connect earned media, content, AI visibility, competitive positioning, and social influence into one coherent programme
    • Run client calls with confidence - presenting insights clearly, handling questions directly, and bringing a point of view, not just an update
    • Spot upsell and expansion opportunities within your accounts and flag them proactively
    • Contribute to new business pitches and proposals - you understand what a strong programme looks like and you can sell it

Reporting & Strategic Insight

    • Build monthly coverage reports and board-ready PR diagnostics that go well beyond a coverage count
    • Track KPI progress against the KPIs that build to the clients goals, not off the shelf PR KPIs
    • Turn data into narrative - not just what happened, but what it means and what we do next
    • Brief and manage AEs and grads - setting clear expectations, reviewing output, maintaining quality

Media & Earned Coverage

    • Build and execute proactive media strategies
    • Develop story angles, draft pitches, and place coverage across tier 1 and trade media
    • Identify and respond to newsjacking opportunities in real time - you'll have a live feed of relevant news and the tools to move fast
    • Manage journalist relationships across the media database - tracking who covers what, how they like to be pitched, and what's landed before
    • Monitor journalist enquiries and match client spokespeople to live opportunities
    • Brief and place proactive pitches for spokesperson interview opportunities

Content & Thought Leadership

    • Commission, brief and edit press releases, bylined articles, blog posts, and letters to the editor
    • Work with spokespeople to develop their voice and positioning - you'll know their expertise, their tone, and what makes them credible in their category
    • Develop commentary and newsjack responses that move fast and land well
    • Support the creation of social content for client LinkedIn channels and leadership profiles

AI Visibility & Narrative Intelligence

    • Run regular AI visibility diagnostics - tracking how clients appear in ChatGPT, Gemini, Perplexity, and Claude responses
    • Identify narrative gaps and authority weaknesses in how AI describes the client versus competitors
    • Monitor which pages, press releases, and publications are being cited by LLMs - and feed that insight back into content and media strategy
    • Track competitor AI visibility and flag shifts in share of voice before clients notice them

Competitive & Market Intelligence

    • Monitor competitor media coverage, LinkedIn activity, and leadership positioning across client accounts
    • Identify narrative shifts in the competitive landscape and brief client teams proactively
    • Track brand mentions, story clusters, and trending topics relevant to each client's category
    • Use brand intelligence tools to spot co-mention patterns and emerging category narratives

Social & Influence Monitoring

    • Monitor client LinkedIn performance — follower growth, engagement trends, post performance
    • Track influencer activity and trending topics relevant to client sectors
    • Identify LinkedIn mention and engagement opportunities for client leadership to respond to
    • Support the social content calendar — briefing, scheduling, and reporting on planned posts
    • Monitor competitor LinkedIn activity and surface insights for client strategy conversations

 

What We're Looking For

Essential:

  • 3–5 years of PR or communications experience, ideally B2B or tech-focused agency
  • Proven media relations track record - you can place a story, not just draft a pitch
  • Strong writer across all formats - press releases, pitches, commentary, client communications
  • Experience coordinating across a team and managing junior members
  • Commercially aware - you understand what clients are paying for and why it matters
  • Organised, proactive, and honest - you flag problems early and come with solutions
  • Experience in B2B tech, SaaS, fintech, cyber, or AI sectors
  • Familiarity with PR monitoring or intelligence tools
  • Genuine curiosity about AI, generative search, and where the communications industry is heading
  • Interest in how brands build authority in an AI-first buyer journey

The Kind of Person Who Will Thrive Here

You're competitive. You notice when a competitor lands a placement you should have. You’re endlessly curious about the world. You are a news junky. You can’t pick up a magazine without thinking about the angle for your client. You see a LinkedIn post that relates to your clients POV and join the dots.

You're not satisfied with coverage for coverage's sake. You want to know if it moved the needle - on brand perception, competitive positioning, AI visibility, or commercial pipeline.

You're honest. If a pitch isn't landing, you say so and bring a different idea. You don't inflate a report to make a quiet month look better than it was.

You're curious about where the industry is going. AI is reshaping how buyers research, how brands get discovered, and how PR gets measured. You want to be at the front of that shift, not watching it from the sidelines.

And you want to work somewhere small enough that your work is visible, your voice is heard, and your growth is real.

Growth Path

Account Director within 18–24 months for the right person. We've done it before and we'll do it again.

Salary & Package

Between £38,000 and £49,000 depending on experience, plus a range of benefits, a profit share bonus and new business bonuses.