Agentcy platform

Every signal that shapes perception, in one platform.

Agentcy is the PR Operations (PROps) platform behind every Resonance programme. It brings media and influence intelligence, AI visibility and an always-on AI account manager together, with people signing off every word.

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The Agentcy difference

Agentcy gives comms teams the tools to be more proactive, more efficient, more strategic — and to get better results.

PR is still largely analogue in an AI-first world, and most agencies use AI only for ad-hoc tasks. Agentcy builds it into how the work runs, from day one.

It automates the manual work that fills an account team's week: news monitoring and client summaries, media lists from an AI-enriched journalist CRM, coverage tracking and analysis, reporting, first drafts of pitches, and monitoring across influencers, social and AI answer engines.

That frees Resonance consultants for what clients hire us for: strategy, judgement and advice. Everything maps to the AMEC Integrated Evaluation Framework, from objectives to impact, so results are measured in the terms boards use.

Find out more on the Agentcy website ↗

Media and influence intelligence

Every story, journalist and influencer in one place.

News monitoring, a journalist CRM and influencer tracking in one workspace, so the team sees coverage as it lands and knows exactly who to talk to next.

8
influencer channels tracked
< 5 min
alert latency
95%
relevance accuracy
Find out more on the Agentcy website (opens in a new tab)

  • News Intelligence

    A continuous feed from the publications that matter, with instant coverage alerts, digest emails and full coverage reports with screenshots. Story clustering spots newsjacking moments and noise filtering keeps the feed clean.

  • Journalist CRM

    A journalist database that learns from every article. It discovers new writers from published coverage, builds profiles on beats, topics and style, ranks matches by relevance and tracks response rates.

  • Influencer Intelligence

    Eight channels in view: YouTube, LinkedIn, Substack, podcasts, X, Threads, Instagram and TikTok. Audio and video are transcribed and searchable, and guest intelligence finds shows that are booking interviewees.

  • Pitching, with people in the loop

    Choose the people and the framing, and Agentcy drafts the pitch. Your team reviews and edits every word before it is sent and tracked.

Agentcy News Intelligence screen with sample data: a coverage feed, story clusters and ranked journalist matches
Representative screen with sample data.
AI visibility

See how ChatGPT, Perplexity, Claude and Gemini describe you.

Buyers now ask AI answer engines for recommendations before they ever search. Agentcy simulates real buyer questions, with role, industry, company type and trigger events, and tracks what the engines say back.

Find out more on the Agentcy website (opens in a new tab)Read about the open-source AI visibility release

  • Presence and position

    Whether you appear in the answer, where you rank against competitors, and how your mention rate and visibility score move over time.

  • Citations

    The third-party publications and specific website pages the engines rely on, so you know which sources shape the recommendation.

  • Accuracy

    Every claim is checked against a curated ground truth for correctness, completeness, positioning, recency and sentiment.

  • Query intelligence

    Buyer intent across each stage of the purchase journey, with query performance and competitor benchmarking.

  • From findings to fixes

    Findings cluster into recurring patterns and are traced back to the website pages behind them, so the team knows what to change.

Agentcy AI visibility screen with sample data: visibility scores for ChatGPT, Perplexity, Claude and Gemini, share of answer, cited sources and accuracy checks
Representative screen with sample data.
AgentcyAI

An always-on account manager, signed off by people.

AgentcyAI works alongside your team every day. It watches the news, weighs every story against your positioning and brings you the next best move before you ask, so people spend their time on judgement rather than admin.

Find out more on the Agentcy website (opens in a new tab)

  • Never miss a moment

    It spots breaking stories that fit your positioning and drafts a reactive comment while the story is still live.

  • Proactive, not reactive

    Recommended actions arrive before you ask, drawn from the news, your coverage and your strategy.

  • Your voice, at speed

    Press releases, social posts, bylines and personalised pitches, drafted in your brand voice and ready for review.

  • Joined-up intelligence

    It works across the journalist CRM, media database, pitch pipeline, AI visibility tracking and reporting, so nothing sits in a silo.

  • Proof of impact

    AMEC reports covering outputs, outreach and outcomes, so the value of the work is clear.

  • People stay in charge

    Nothing goes out without approval, and feedback shapes the next draft rather than starting again.

AgentcyAI screen with sample data: suggested actions with a drafted reactive comment and an approval queue
Representative screen with sample data.
Questions

About the platform.

What does the Agentcy platform include?

Three connected parts: media and influence intelligence, with news monitoring, a journalist CRM and influencer tracking across eight channels; AI visibility tracking across the major answer engines; and AgentcyAI, which turns both into recommended actions and drafts for your team to approve.

How is Agentcy different from a media monitoring tool?

Monitoring tells you what has already been published. Agentcy connects that to who to approach next, how AI engines describe you, and what to change as a result, with the drafting and the reporting in the same place. The output is a decision rather than a clippings file.

How do you measure a brand's visibility in AI answers?

Agentcy simulates real buyer questions, with role, industry, company type and trigger events, then records whether you appear, where you rank against competitors, which publications and pages the engines cite, and whether the claims made about you are accurate and current.

What can you do when AI assistants describe your company wrongly?

Findings cluster into recurring patterns and are traced back to the sources and website pages behind them, so the fix is specific: correct a page, earn coverage in a publication the engines rely on, or change how a claim is worded where it is repeated.

Who approves what Agentcy drafts?

Your team. Pitches, releases, bylines and social posts are drafted in your brand voice and held for review, and edits shape the next draft. Nothing is sent, pitched or published without a person signing it off.

Which channels does Agentcy's influencer tracking cover?

YouTube, LinkedIn, Substack, podcasts, X, Threads, Instagram and TikTok. Audio and video are transcribed and searchable, so a podcast mention is as findable as a written one, and guest intelligence shows who else has appeared.

How quickly does Agentcy alert you to relevant coverage?

Coverage alerts land in under five minutes, and story clustering groups related pieces, so a newsjacking opportunity is visible while the story is still live.

Do we have to use Agentcy to work with Resonance?

Agentcy runs behind every Resonance programme, so the intelligence and the reporting come as part of the work. Teams who want to work in the platform directly can have access to it.

See it on your business

See how your brand shows up, then decide what to change.

We will walk you through Agentcy on your own brand, competitors and coverage.

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